Fiber Field Technician

Pembroke, NC
Full Time
Fiber
Experienced
The Fiber and Broadband Field Technician acts as a point of contact for the coordination and construction of backbone, distribution, drops and other fiber projects, from project start to completion. Responsibilities include field inspection of the site, secure right of way, stake designs, prepare staking sheets, material sheets for work orders of the requested service to the best benefit of the consumer and the Cooperative, ensure equipment is ordered and delivered timely, mapping program of choice updates, attend meetings and maintain regular communications, all in accordance with established subsidiary/Cooperative guidelines.

Essential Functions
• Design customer extension for fiber optic plant resulting in minimal customer inconvenience providing prompt, efficient and reliable service to include: stake lines, poles, wire, determine rate, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, explain plans and rates to customers to obtain acceptance

• Locate customer underground facilities for crews by drawing sketches and calling in locates, post extensions and changes to maps before construction, draw up work orders, maintain log of all stake extensions, estimate costs, design layouts of underground and overhead lines, inspect completed extensions, and set up construction maps

• Utilize mapping applications, to include but not limited to, Futura and CresentLink and execute any functions associated with automated mapping and staking to assist in the coordination and construction of major projects to include: stake line conversion jobs, draw up work orders, maintain a log of maintenance, inventory, and system improvement conversions in the two-year work plan

• Use accounting software for posting map comments, create picking lists, apply aid to construction (ATC) by creating invoices, attach staking sheets in the ABS vault, and maintain units and other notes

• Prepare negotiation of easement and right-of-way documentation, conduct deed searches, identify owners, principal agents and secure cooperation and permission for the construction of fiber footprint

• Prepare requests and staking sheets to accommodate joint use of poles and trenches by other utilities in accordance with the agreement with each utility. Prepare the joint use agreements for overhead and underground projects with other utilities. Prepare Railroad, Natural Gas, Transmission and D.O.T. encroachments

• Install fiber optic cable and equipment for the delivery of services from the network access point to homes and/or businesses, including wiring homes/buildings and/or connecting homes/businesses to the systems

• Design of extensions for fiber resulting in minimal inconvenience to the customer providing prompt, efficient and reliable service to include: stake lines, prepare customer communications, prepare service orders, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, prepare cost estimates, prepare notifications and documentation, determine materials necessary for each job, and coordinate projects and services with appropriate personnel

• Perform field inspections on physical and wireless equipment to verify the accuracy of the AM/FM/GIS, reports discrepancies or hazardous conditions as needed to the appropriate personnel, and makes sure the system is updated accordingly

Essential Functions
• Perform all aspects of fiber installation for residential and business customers, including terminating cable, setting up small networks and mounting hardware, Perform site inspections using a signal test device to determine available service for customers and proper antenna placement. Configure and replace wireless equipment in the field

• Maintain accurate plant records and forms, including work orders, customer billing sheets, daily inventory, and project timeline,

• Confers with customers to determine problems and acceptable resolutions and provides extensive training on all services provided

Required for All Jobs
• Performs work according to applicable Federal and State safety regulations as well as LREMC policies, procedures, work practices and Safety Manual.
• Required to perform any other duties assigned in order to fulfill the objectives of the Cooperative.
• Maintains a friendly cooperative relationship with all employees, members, general public and other utilities, when performing responsibilities while promoting the Cooperative's mission and positive image.
• The above statements are intended to describe the general nature and level of work being performed by the employee assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the employee.

QUALIFICATIONS

Work Experience
Experience                                         Experience Details                                                         Required/Preferred

5-8 years' Experience with telecommunications, rural electric cooperative or utility in a related telecommunications engineering or operations position in overhead and underground construction.

Required
Knowledge, Skills, and Abilities

• Must have strong self-management skills and "people" skills to work closely with customers and subcontractors, as well as sales, engineering, project management, and customer service teams
• Must have the ability to read blueprints provided by electrical cooperative, a site plan and/or DOT plans, system geography and rules relating to territorial assignments
• Must have proficient knowledge of Microsoft Office Suite, mapping software, and engineering design software
• Ability to work a variety of schedules including nights, weekends, and holidays
• Ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness
• Ability to organize work load to determine priority of duties

Education 

Education Level                                                       Education Details                                  Required/Preferred
High School                                               High School Diploma or equivalent                          Required
Associate's Degree          Telecommunications, electronics, or related technical discipline       Preferred

Licenses and Certifications

Licenses/Certification Details                                                                                                     Required/Preferred
Driver License                                                                                                                             Required

Licenses and Certifications

Licenses/Certification Details                                                                                                 Required/Preferred
Notary Public                                                                                                                              Required
Telecom and Network Data Certifications                                                                                   Preferred

Competencies
Core Competency
• Effective Knowledge - Follow the standard principles, and systems and use appropriate terminology associated    with a particular field or specialization
• Accountability & Self Management - Complete assignments with quality, timeliness and efficiency
• Teamwork & Leadership - Has frequent contact with others outside of workgroup, both inside and outside the     cooperative
• Communication - Frequently communicates complex information and interacts with management
• Innovation & Problem Solving - Follow recommended approach to assigned work to facilitate achievement of     desired results.

The below disclaimers must be read in their entirety and acknowledged, by signature, as part of the application process. Please make certain that you have answered all of the questions of this employment application truthfully.

By signing below, I understand that the information provided is true and correct, and that any misstatements or omission of material facts in the application or the hiring process may result in discontinuing of the hiring process or termination of employment, no matter when discovered. I agree that the organization shall not be held liable in any respect if my employment is terminated because of false statements, answers or omissions made by me in this application.

I authorize the organization to analyze the truthfulness of all statements made on this application, complete reference checks from my current and former employers, and others that may provide information regarding my education and experiences. In addition, I give my consent for all contacted persons including current and former employers to provide information concerning this application, and I release each such person from liability for providing information to the organization.

I understand that nothing contained in this application, or the granting of an interview is intended to create an employer/employee relationship between the organization and myself either for employment or for the providing of any benefits. No promises regarding employment have been made to me unless made in writing. I further understand and agree that if I am hired, my employment would be “at will,” as defined by law where our organization operates: I would have the right to terminate my employment at any time for any reason and that the organization would retain a similar right.

I understand that any offers of employment may be contingent upon my taking and successfully passing a drug and/or alcohol test in accordance with the organization’s policy. If I refuse to submit to testing, refuse to sign the consent form, or test positive, the organization will not employ me.

I understand that any offers of employment may be contingent upon the results of a background check(s), including without limitation a criminal background check and a conviction inquiry, in accordance with the organization’s policies and state law.

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